ONBOARDING
We'll have you posting shifts within 24 hours.
YOUR TIMELINE
We've designed onboarding to be genuinely fast — because your staffing challenges aren't waiting, and neither should your solutions.
Profile Setup
Create your Spot profile. Tell us your cuisine type, service style, team structure, and operational expectations. This is the foundation of every future match — the more honest and specific you are here, the better your results will be from day one.
Onboarding Call
A 30-minute call with a member of our team. We walk you through the platform — how to post shifts, how to read ZingCards, how the rating system works, and what to expect from your first few matches. Questions welcome, shortcuts provided.
First Shift Post
Post your first shift. Our team monitors the matching process and is available to support. We review your top candidate suggestions with you, help you read ZingCards, and make sure your first experience with the platform sets the right expectations.
You're Live
Start building your extended team. After each shift, rate your Teammates honestly. Those ratings contribute to the Zings ecosystem and make your next match even more accurate. As your Spot profile accumulates reviews from Teammates, your credibility as an employer grows too.
WHAT YOU'LL NEED
Getting these ready ahead of your onboarding call means we can get your profile live faster and get the matching algorithm pointed in the right direction from the start.
WHAT WE BRING TO THE CALL
Platform Walkthrough
We screen-share the full platform with you — shift posting, ZingCard review, the matching interface, and the ratings dashboard. You'll know exactly where everything is before you're on your own.
Your First Match Strategy
We'll talk through your first shift post together and help you set the right parameters to surface the best available Teammates. Your first match sets the tone for everything that follows.
Ongoing Support
Your onboarding contact is available during your first month on the platform. Questions about a ZingCard, concerns about a match, or feedback on a shift — we're here while you're finding your footing.
Request your onboarding call and we'll have you live in 24 hours.