Real results from
real Spots.

FINE DINING · TORONTO

Ricardo's

40% reduction
in no-shows.

Ricardo's had struggled for years with last-minute cancellations from agency staff — often discovering no-shows at 4pm for a 6pm service. After joining Zing, their shift completion rate climbed above 96% within the first quarter, driven by mutual choice accountability and Teammate reputations tied to their Zings scores. Today, three Teammates who came through Zing are now full-time members of the Ricardo's team — and the restaurant still uses Zing for their busiest weekend services.

CASUAL ITALIAN · TORONTO

Sotto Sotto

Hired 3 Teammates
full-time.

For Sotto Sotto, the appeal of Zing wasn't just emergency coverage — it was the ability to audition talent over multiple shifts before making permanent hiring decisions. The restaurant used the platform's shift history and dimension scores to track three Teammates across a full season, identifying those who consistently fit their service culture. All three were brought on permanently, replacing a high-turnover position that had been difficult to fill through traditional channels. Sotto Sotto now describes Zing as their best recruitment tool.

MODERN MEXICAN · TORONTO

Quetzal

Filled 200+
emergency shifts.

Quetzal's high-volume, high-energy service model demands Teammates who can integrate instantly without a learning curve. Their partnership with Zing has produced over 200 emergency shift fills across two years — all executed within hours, with a 94% satisfaction rate on post-shift reviews. The platform's THSS assessment has been particularly effective at flagging the adaptability and warmth scores that Quetzal's management considers non-negotiable for their floor culture. Zing is now the first call they make when a shift needs covering.